Quickstart App

Turn raw customer comments into themes, sentiment, and an action plan — zero setup.

You’ll get a one‑page app that ingests comments, clusters themes with example quotes, scores sentiment, and suggests your top 3 actions.

Perfect for: NPS comments, reviews, support snippets, survey answers.

Features

Feedback Analysis

Upload a csv file containing review feedback.

GPT-4 Integration

Generate intelligent, context-aware insights using OpenAI’s GPT-4

Create your feedback insights app

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Step 1 - Create an account

Go to riff.ai and sign up.

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Step 2 - Describe your app

Paste this into the prompt box:

“A simple tool that analyses customer comments: deduplicate, detect sentiment, group into themes with example quotes, and suggest the top three actions. Show a clean dashboard and let me export results.”

Submit the prompt.

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Step 3 - Choose your data source

When asked where the data lives, choose CSV upload.

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Step 4 - Confirm the plan → Build

Riff will generate a Riff Card — the build plan. Review it. Adjust if needed. Click Confirm plan → Build project.

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Step 5 - Complete the tasks

Your workspace is live. The agent creates a task list and runs until it needs input.

Typical first tasks:

• Functional landing page

• API to process CSV

• Integrate AI

You can view these by clicking on the Tasks tab a the top of the workspace.

The agent will complete the first few tasks until it needs input from you.

Task 1 - Functional landing page

On the Preview tab, you will see a CSV upload interface.

Note: at this stage the uploader will not work, the agent has created tasks to complete this which we will see in later stages.

Task 2 - API to process CSV

Note: an API is..... you can view this by clicking on +More >

Task 3 - Integrate AI

The agent will ask you for your Open AI API key and then create a secure API to process the insights.

You may be prompted for an OpenAI API key or an alternative model. Enter the key when asked, or tell the agent which model to use.

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Step 6 - Use your app

Upload your CSV and view the dashboard with AI results: themes, sentiment, and next actions.

Tip: Ask the agent to generate a sample file so you can test quickly:

“Create a downloadable CSV that shows the expected format. Include a batch of sample rows.”

When it looks right: Deploy → choose a short URL → Deploy app. Share the link. Teammates can paste their own comments and get instant insights.

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Well done!

You have successfully created your first application! Here's some next steps you can take:

• Continue building your app, ask the agent to give you some more ideas.

• Explore use cases

• Learn about integrations

• Dive into the Riff features

How do I get an OpenAI API key?

1. Go to platform.openai.com and sign in (or sign up).

2. Open your profile (top-right) → API keys – or jump to platform.openai.com/api-keys.

3. Create new secret key. Name it (optional). Copy it now — you won’t see it again.

4. Add billing: Settings → Billing. Add a card. Set usage limits.

5. Store it in Riff: when the agent asks, paste the key — or say “Store OPENAI_API_KEY,” and we’ll save it via our secrets tool.

Treat it like a password. Don’t paste in code or logs. Rotate if leaked.

Can I use another AI model?

Yes. Tell the agent during planning or while it’s building. If it’s a new or uncommon model, ask the agent to research setup details with its research tool.

What if my app does not work?