Concepts

Understand how Riff works — so you can deploy with confidence.

Before you deploy a Riff agent against a live ERP, the people who matter most — your Head of IT, CFO, or compliance team — will ask hard questions. What exactly does this thing do? Can it make mistakes? Who's watching it?

This section answers those questions honestly, with clear explanations of how Riff works under the hood.

Page	What you'll understand
Apps and Agents	When to build a screen vs. a worker — and how the two work together
What is a Riff agent?	The mental model — what an agent is, what it isn't, and how to think about deploying one
How agents act on ERPs	How Riff connects to Infor, SAP, Oracle, and Dynamics — and what "taking action" actually means
Reversibility and audit trail	Every action can be undone. Every edge case escalates to a human. Here's how.
Security	SOC 2, SSO, GDPR, data residency, and access control