What you can build with Riff

Apps and Agents — understand which build type fits your procurement or operations job before you start.

Two build types. One platform.

Riff gives procurement and operations teams two things to build:

• Apps — a screen your team opens and uses. Dashboards, exception trackers, approval portals. Humans drive the interaction. AI is a feature inside the app.

• Agents — a configured worker that runs a job. Monitors your ERP, chases confirmations, flags exceptions, posts digests. Runs on its own and escalates only what it cannot decide.

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When to build an App

Build an App when a human needs to see something, review something, or decide something.

Procurement and ops examples:

• Open PO status dashboard — your team opens it each morning

• Supplier delivery performance tracker — updated daily from your ERP

• Invoice exception review portal — finance approves or queries each line

• GR/IR reconciliation view — accountants match goods receipts to invoices

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When to build an Agent

Build an Agent when the job runs on its own and acts on what it finds.

Procurement and ops examples:

• Supplier confirmation chaser — detects unconfirmed deliveries, sends reminders, logs responses

• Invoice matching agent — compares invoices to POs, flags mismatches, routes to the right approver

• Delivery exception monitor — runs daily, alerts buyers to overdue POs, escalates aged items

• RFQ outreach agent — sends requests to supplier list, collects quotes, summarises responses

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Quick decision guide

If you need to...	Build...	Procurement example
See live ERP data	App / Dashboard	Open POs, delivery status, GR/IR balance
Track KPIs over time	App / Dashboard	On-time delivery rate %, invoice cycle time
Monitor and chase	Agent	Supplier confirmation chaser, overdue delivery monitor
Match, reconcile, flag	Agent	Invoice matching agent, GR/IR reconciliation agent
Combine visibility and action	App + Agent	Dashboard shows exceptions; Agent chases open items

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You can combine them

Most procurement teams use both:

• An App shows your team the current state — open POs, delivery performance, invoice queue

• An Agent works in the background — chasing confirmations, matching invoices, flagging exceptions