# What you can build with Riff

## Two build types. One platform.

Riff gives procurement and operations teams two things to build:

* **Apps** — a screen your team opens and uses. Dashboards, exception trackers, approval portals. Humans drive the interaction. AI is a feature inside the app.
* **Agents** — a configured worker that runs a job. Monitors your ERP, chases confirmations, flags exceptions, posts digests. Runs on its own and escalates only what it cannot decide.

***

### When to build an App

Build an App when a human needs to **see something, review something, or decide something**.

> *Procurement and ops examples:*
>
> * Open PO status dashboard — your team opens it each morning
> * Supplier delivery performance tracker — updated daily from your ERP
> * Invoice exception review portal — finance approves or queries each line
> * GR/IR reconciliation view — accountants match goods receipts to invoices

***

### When to build an Agent

Build an Agent when the job **runs on its own and acts on what it finds**.

> *Procurement and ops examples:*
>
> * Supplier confirmation chaser — detects unconfirmed deliveries, sends reminders, logs responses
> * Invoice matching agent — compares invoices to POs, flags mismatches, routes to the right approver
> * Delivery exception monitor — runs daily, alerts buyers to overdue POs, escalates aged items
> * RFQ outreach agent — sends requests to supplier list, collects quotes, summarises responses

***

### Quick decision guide

| If you need to...             | Build...        | Procurement example                                    |
| ----------------------------- | --------------- | ------------------------------------------------------ |
| See live ERP data             | App / Dashboard | Open POs, delivery status, GR/IR balance               |
| Track KPIs over time          | App / Dashboard | On-time delivery rate %, invoice cycle time            |
| Monitor and chase             | Agent           | Supplier confirmation chaser, overdue delivery monitor |
| Match, reconcile, flag        | Agent           | Invoice matching agent, GR/IR reconciliation agent     |
| Combine visibility and action | App + Agent     | Dashboard shows exceptions; Agent chases open items    |

***

### You can combine them

Most procurement teams use both:

* An **App** shows your team the current state — open POs, delivery performance, invoice queue
* An **Agent** works in the background — chasing confirmations, matching invoices, flagging exceptions


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