Quickstart App

Turn raw customer comments into themes, sentiment, and an action plan — zero setup.

You’ll get a one‑page app that ingests comments, clusters themes with example quotes, scores sentiment, and suggests your top 3 actions.

Perfect for: NPS comments, reviews, support snippets, survey answers.

Features

Feedback Analysis

Upload a csv file containing review feedback.

GPT-4 Integration

Generate intelligent, context-aware insights using OpenAI’s GPT-4

Create your feedback insights app

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Step 1 - Create an account

Go to riff.hot and sign up.

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Step 2 - Describe your app

Paste this into the prompt box:

“A simple tool that analyses customer comments: deduplicate, detect sentiment, group into themes with example quotes, and suggest the top three actions. Show a clean dashboard and let me export results.”

Submit the prompt.

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Step 3 - Choose your data source

When asked where the data lives, choose CSV upload.

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Step 4 - Confirm the plan → Build

Riff will generate a Riff Card — the build plan. Review it. Adjust if needed. Click Confirm plan → Build project.

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Step 5 - Complete the tasks

Your workspace is live. The agent creates a task list and runs until it needs input.

Typical first tasks:

• Functional landing page

• API to process CSV

• Integrate AI

You can view these by clicking on the Tasks tab a the top of the workspace.

The agent will complete the first few tasks until it needs input from you.

Task 1 - Functional landing page

On the Preview tab, you will see a CSV upload interface.

Note: at this stage the uploader will not work, the agent has created tasks to complete this which we will see in later stages.

Task 2 - API to process CSV

Task 3 - Integrate AI

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Step 6 - Use your app

Upload your CSV and view the dashboard with AI results: themes, sentiment, and next actions.

Tip: Ask the agent to generate a sample file so you can test quickly:

“Create a downloadable CSV that shows the expected format. Include a batch of sample rows.”

When it looks right: Deploy → choose a short URL → Deploy app. Share the link. Teammates can paste their own comments and get instant insights.

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Well done!

You have successfully created your first application! Here's some next steps you can take:

• Continue building your app, ask the agent to give you some more ideas.

• Explore use cases

• Learn about integrations

• Dive into the Riff features

How do I get an OpenAI API key?

1. Go to platform.openai.com and sign in (or sign up).

2. Open your profile (top-right) → API keys – or jump to platform.openai.com/api-keys.

3. Create new secret key. Name it (optional). Copy it now — you won’t see it again.

4. Add billing: Settings → Billing. Add a card. Set usage limits.

5. Store it in Riff: when the agent asks, paste the key — or say “Store OPENAI_API_KEY,” and we’ll save it via our secrets tool.

Treat it like a password. Don’t paste in code or logs. Rotate if leaked.

Can I use another AI model?

Yes. Tell the agent during planning or while it’s building. If it’s a new or uncommon model, ask the agent to research setup details with its research tool.

What if my app does not work?