Procurement

Riff playbooks for procurement teams — supplier confirmations, RFQs, PO matching, and delivery exceptions.

These playbooks cover the core procurement workflows that Riff teams automate or build into Apps. Written for buyers, procurement leads, and sourcing managers — not developers.

Playbook	What it does	Best fit
Chase supplier confirmations	Follow up on unconfirmed purchase orders automatically	Agent
Run an RFQ	Send and track requests for quotation across suppliers	Agent + App
Match purchase orders to invoices	Reconcile GR/IR and flag discrepancies before payment	Agent
Handle delivery exceptions	Surface and action inbound delivery discrepancies	Agent + App

ERP compatibility

These playbooks are written for teams running Infor LN / M3, SAP S/4HANA, Oracle ERP Cloud, or Microsoft Dynamics 365. Where steps differ between systems, the playbook calls it out.

Agent or App?

• Agent — runs on a schedule, acts on your ERP directly, escalates only when it needs a human call. Best for routine, high-volume tasks (chasing confirmations, matching POs).

• App — a screen your team opens to see status, take action, and approve decisions. Best for exception handling and approval workflows where a human needs to be in the loop.

Many procurement workflows use both: an Agent flags exceptions, an App lets the team action them.