Ask Riff

Ask Riff is a persistent, threaded chat with the Riff agent at team level — available from the left sidebar of the Team Workspace.

Ask Riff is a team-level chat with the Riff agent. It lives in the left sidebar of the Team Workspace and gives you a single place to ask questions, explore data across your integrations, and get help — without opening a specific app or agent.

Ask Riff is an Enterprise feature.

Layout

Two panels side by side:

Left — Conversations A scrollable list of past conversations, each showing a title (or "Untitled Conversation") and a date stamp. A + button at the top starts a new conversation. A collapse icon hides the panel when you want more space.

Right — Main chat When you start a fresh conversation, a centred heading appears: "What would you like to explore?" Below it, four suggestion cards offer questions relevant to your team's connected integrations — these are generated based on which integrations your team has enabled, so they reflect your actual data. Type in the input at the bottom or click a card to send it immediately.

Once a conversation has messages, the suggestion cards are replaced by the scrollable thread history.

What the Riff agent can do here

The Riff agent in Ask Riff has access to your team's connected integrations and your Context library. You can ask it to:

  • Pull data across systems — "How many open POs do we have with Acme this month?"

  • Surface exceptions — "Which supplier confirmations are more than 48 hours overdue?"

  • Answer questions from your knowledge library — "What's our escalation policy for invoice mismatches?"

  • Help you think through a build — "What's the best way to structure an agent that handles delivery exceptions?"

Chat input

  • Agent dropdown — adjust model (Best / Standard / Fast), context window, tone of voice, response style, and technical level

  • Image icon — attach images to your message

  • Type your message and press Enter or the arrow button to send

Ask Riff vs. the Riff agent in a builder

Ask Riff
App builder / Agent builder chat

Scope

Your whole Team Workspace

A single app or agent project

What it knows

All connected integrations + Context library

That project's integrations, code, instructions

Best for

Answering cross-workspace questions

Building and configuring

Ask Riff is not a builder. To create or change an app or agent, open the App builder or Agent builder.

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