Customer Experience

Delight customers at scale-up

Build the dashboards, automations, and AI agents that reduce time-to-resolution.

Custom analytics and dashboards

Know every customer signal

Monitor CSAT/NPS, backlog, first response/solve time, and top drivers by product or plan. Blend Zendesk/Intercom/Gorgias with product analytics and CRM so you see issues and impact, not just tickets.

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Automate your CX pipelines

Customers shouldn’t wait for “next steps”

Auto-triage, tag, and route conversations; escalate by SLA; trigger refunds/RMAs; and sync notes back to CRM. Keep agents focused on the edge cases, not the busywork.

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Tailored AI agents

Compose, resolve, and learn faster

Draft empathic replies, search knowledge, summarize long threads, and propose next actions. Agents learn from your help center, macros, and product docs - connected to Zendesk, Intercom, Slack, and HubSpot.

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Explore Customer Experience Use Cases

Support Bot

Resolve tickets instantly with an AI agent that answers FAQs, routes complex issues, and posts updates to Slack.

ZendeskIntercomSlack

Satisfaction Tracker

Track CSAT and NPS in real time. Auto-tag themes by channel, alert owners on dips, and sync insights back to your CRM.

HubSpotSalesForceZapier

Personalization Engine

Personalize every touchpoint. Use behavior and purchase data to tailor content, offers, and journeys - with automated testing and lift tracking.

HubSpotSalesForceStripe

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Last updated 22 days ago

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